About OTAC Solutions
A healthcare technology company dedicated to empowering medical practices with intelligent, modern tools that drive better outcomes for providers and patients alike.
Our Story
How a shared frustration became a mission to modernize practice management.
OTAC Solutions was founded with a clear mission: to bridge the gap between healthcare providers and the technology they depend on every day. Too many practices struggle with fragmented systems, manual processes, and software that wasn't designed with clinical workflows in mind.
Our founding team is made up of healthcare IT professionals who spent years on the front lines of medical practice operations. We understand the daily challenges — from denied claims and scheduling chaos to compliance headaches and disconnected patient communication.
CodeMD™ was born from that direct experience. Every module, every integration, and every workflow was shaped by real pain points we witnessed firsthand. We didn't set out to build another generic software tool — we set out to build the platform we wished had existed when we were managing practices ourselves.
Mission & Vision
The purpose that drives us and the future we're building.
Our Mission
To empower healthcare practices with intelligent technology that eliminates operational friction, maximizes revenue, and lets providers focus on what matters most — patient care.
Our Vision
A healthcare ecosystem where every practice, regardless of size, has access to enterprise-grade practice management tools that drive exceptional outcomes.
Core Values
The principles that guide every decision we make.
Innovation First
We continuously push the boundaries of healthcare technology, leveraging AI and automation to solve problems others accept as inevitable. Every feature we build is designed to move the industry forward.
Healthcare Expertise
Our team brings decades of clinical and operational experience to every product decision. We don't just build software — we build solutions rooted in real-world healthcare workflows.
Security & Compliance
Patient data protection isn't a feature — it's our foundation. We maintain rigorous HIPAA compliance and SOC 2 Type II certification across every layer of our platform.
Client Partnership
We treat every practice as a partner, not a customer. Our success is measured by the outcomes we deliver — reduced denials, faster workflows, and happier providers.
Leadership Team
The people behind the platform.
Alex Rivera
CEO & Founder
With over 15 years in healthcare IT, Alex founded OTAC Solutions to bridge the gap between clinical needs and modern technology. His vision drives CodeMD's mission to simplify practice management.
Dr. Maria Santos
Chief Medical Officer
A practicing physician turned technologist, Dr. Santos ensures every CodeMD feature aligns with real clinical workflows. She brings firsthand insight into the challenges providers face daily.
Jordan Chen
CTO
Jordan leads our engineering organization with a focus on scalable, secure architecture. Previously at two health-tech startups, he brings deep expertise in EMR integrations and cloud infrastructure.
Priya Patel
VP of Client Success
Priya oversees onboarding, training, and ongoing client relationships. Her background in healthcare operations means she speaks the language of the practices we serve.
Healthcare Technology Expertise
Deep domain knowledge backed by years of hands-on experience in medical practice operations.
Years Experience
Practices Served
Integrated Modules
Uptime